Tricks & Stuff

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Access Control just got pimped: the iXpole VIP desk

Access Control just got pimped: the iXpole VIP desk

the iXpole VIP desk is not just another access control solution. It was designed specifically for VIP operations, allowing the hostesses to offer the best possible service

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iXpole versus classic ticketing

iXpole versus classic ticketing

iXpole versus classic ticketing Ticketing systems were the first automated systems in each club. As a result, all the other IT infrastructure was created around this system. Limited offer When the first VIP services appeared, the clubs created another category of tickets by varying the price and associating a certain service with each category. For […]

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To CRM or not to CRM?

To CRM or not to CRM?

To CRM or not to CRM? Ever since the announcement of GDPR, professional sports clubs have started looking at CRM systems as the “Holy Grail” to solve all data issues in the club. Granted, when it comes to “Managing the Customer Relationship”, a CRM should be on top of your mind. But is a CRM […]

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iXpole improves partnership with GSIC

iXpole improves partnership with GSIC

iXpole improves partnership with GSIC GSIC is Microsoft’s global knowledge center for sports technology. GSIC’s primary goal is to improve the value chain of the sports industry. GSIC focuses on leveraging the most advanced technologies, enabling business connections, and becoming a worldwide reference for the sports industry, from start-ups to enterprise organizations. iXpole believes that […]

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iXpole new features – Spring 2019

iXpole new features – Spring 2019

Check out the new features of iXpole Redesigned mailing engine On 18-05 we announced a fully automated mailing scheduler. It was an important step in buffing up the customer journey of your partners. Through automated but very targeted messages you can significantly improve their experience. The automation was great, but the user interface could be […]

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Looking back at the first iXpole User Forum #iUF18

Looking back at the first iXpole User Forum #iUF18

Looking back at the first iXpole User Forum #iUF18 On October 16 2018 we welcomed delegates from different clubs for our first iXpole User forum. Bigger clubs, smaller clubs. Ticketing people, sales people, sales administration, sales management, everyone was represented. As it was our first edition, we limited the event to a half day session. […]

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Automated Mailing scheduler to optimise your operations

Automated Mailing scheduler to optimise your operations

Automated Mailing scheduler to optimise your operations Did you know that iXpole contains a full mailing platform? If iXpole is the central repository for all information related to your business partners, this is quite logical. You might consider to export receiver lists to another mailing engine, because you have been using this before. We understand. […]

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Openness is not buzz word, but a core value: our API’s are published.

Openness is not buzz word, but a core value: our API’s are published.

iXpole API’s are published Openness is not buzz word, but a core value The times where organisations selected a “one-size-fits-all” tool to manage all aspects of their business is long gone. Thanks to Web API’s (Application Programming Interface) organisations can select the best tool for each specific purpose and exchange relevant information between them. At […]

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Have you already interfaced iXpole to your BI tool?

Have you already interfaced iXpole to your BI tool?

Have you already interfaced iXpole to your BI tool? Our philosophy at iXpole is to allow a club to access all data related to your B2B operations in one single system. No better way to ensure consistency, avoid errors and… have a 360° view on the profitability of your partner business. So we pride ourselves […]

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How to inform the invitees of your business partners? Introducing contextual tickets

How to inform the invitees of your business partners? Introducing contextual tickets

Introducing contextual tickets How to inform the invitees of your business partners?   At iXpole we take pride in offering our clubs the best possible solutions for their specific processes/problems. One of the first challenges we identified was the ticketing. There are probably 100’s, if not 1000’s of ticketing systems. And in theory, ticketing is […]

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